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General Questions

You’ll find in this section all the frequently asked question.
If you need further information, feel free to Contact us.

What are the methods of payment for the car rental services?

You can pay by cash, debit card or major credit cards.

How do I rent a car?

You can rent a car online on our website or call our rental agent to request a reservation.

Can I change the car after the reservation?

Yes however conditions apply. If you would like to change or cancel your reservation of a car after approving it, please call our rental agents.

Where can I take the car from and where should I return it?

You pick up and return your car at our downtown location on Robson Street.

What should I do, if the car breaks down?

If your car breaks down, please call us immediately for assistance.

When can I contact you?

You can call us 24/7 by phone in case of emergency.

Are there any maps in the car?

You can rent a GPS as an optional extra when you book your car.