Privacy Policy

We collect, use, and share your personal information when you use our website, mobile applications, and other services (collectively, the “Services”). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable privacy laws in British Columbia and Canada.

Information We Collect

• When you use our Services, we may collect the following types of personal information:
• Contact Information: such as your name, email address, phone number, and address. 
• Payment Information: such as your credit card number or other payment account information. 
• Reservation Information: such as rental dates, pick-up and drop-off locations, vehicle preferences, and rental agreement details. 
• Usage Information: such as your IP address, browser type, device type, pages you visit, and other similar information. 

How We Use Your Information

We use your personal information for the following purposes:

• To provide you with the Services you request, such as renting a vehicle, making a reservation, or processing a payment.
• To improve our Services and website, and to customize your experience.
• To communicate with you about your reservations, account, or marketing messages.
• To comply with legal and regulatory requirements.

Information Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your personal information with third-party service providers that perform services on our behalf, such as payment processing, customer support, or marketing services.
• Legal Requirements: We may disclose your personal information as required by law, such as in response to a subpoena, court order, or other legal process.
• Business Transactions: We may disclose or transfer your personal information in connection with a merger, acquisition, or sale of all or a portion of our business.
• Your Consent: We may share your personal information with your consent.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or theft. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

Your Rights

You have the right to access, update, or delete the personal information that we collect, subject to certain exceptions. To exercise these rights, please contact us using the information below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at info@vancouverrentacar.net.